Service Desk Management

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What is the Service Desk Management Service?

When you have a growing team in your organisation, you need a place where your team members can turn to for support for the applications that you are using. This ensures smooth operation of your organisation when your team members have IT requests and incidents that they want to be addressed.

A servicedesk management service is ideal as it’s a central first contact point for all IT related issues. To have a servicedesk in place, you may have to employ and facilitate one or more persons to provide the IT servicedesk that you require.

Advantages of using our service

You can contact us to discuss setting up a servicedesk for your growing team. We will work with you to set up a servicedesk management service that suits your needs.
We can also set up a service to manage any solutions we set up for you which you choose to manage internally.


Our pricing is simplified so that you can pay for a Service Desk management service that suits your budget. You can cancel the service at any time.

  • You pay a monthly service management fee while the service is active.
  • When ordering, you choose the Service Credits that you want to purchase. Contact us and we will provide you with information of credits per service item.
  • If you need to make changes to your service such as buy more credits for a specific period, reduce your expenditure or cancel the service, you simply get in touch with us and we will apply the changes accordingly.

Getting Started

To get started with the Service Desk Management Service

  • Click on the order button
  • Or contact us to discuss further using our “Contact Us” page.

Note: For this service, we recommend that you get in touch with us first to discuss your needs before placing your order.

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