Ecommerce Management

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What is the Ecommerce Management Service?

With the ever-growing online trade where various goods and services are being sold online (ecommerce), most businesses have an online presence.

However, that online presence needs to be managed. Many who are new and some who are experienced in ecommerce face various challenges in managing the ecommerce service.
When customers visit the ecommerce site, they need to find the products or services they are looking for, otherwise they will navigate elsewhere, which will result in lost sales.

During the shopping experience, customers may stop midway and abandon shopping. This needs to be managed to understand why the customers left. It may be a problem with the website, or a difficult checkout process, or some other reason that could also lead to loss of sales.
After a customer has placed an order, these must be processed and fulfilled in a timely manner as customers are increasingly looking to services that offer faster delivery for orders.

A customer may change his/her mind about an order and may want to change the item ordered or cancelled. The customer expects timely response to communications sent to be reassured the request has been actioned.

A customer may need to return an item for a variety of reasons. Support must be available to deal with return enquiries and to guide the customer through your returns policy -whether returns are accepted and if so, the guidelines around this.

Advantages of using our service

As can be seen from the above, the ecommerce process can be involving. Without this process, customer’s perception of your ecommerce service will be poor.

Fortunately, we are here to help offer you a quality ecommerce management service that will be loved by your customers, lead to good reviews, positive word-of-mouth publicity and in turn, increased sales.

We work with you to set up an ecommerce management service that suits your needs.


Our pricing is simplified so that you can pay for an ecommerce management service that suits your budget. You can cancel the service at any time.

  • You pay a monthly service management fee while the service is active.
  • When ordering, you choose the Service Credits that you want to purchase. Contact us and we will provide you with information of credits per service item.
  • If you need to make changes to your service such as buy more credits for a specific period, reduce your expenditure or cancel the service, you simply get in touch with us and we will apply the changes accordingly.

Getting Started

To get started with the Ecommerce Management Service

  • Click on the order button
  • Or contact us to discuss further using our “Contact Us” page.

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